INFORMATION TECHNOLOGY CONTRACTING
Saepient offers top-to-bottom IT management services designed to take the hassle out of maintaining your businesses computers and network. We customize every support plan, tailoring our services to your office until we fully meet the specific needs of your organization.
We are equipped to be your complete solution for hardware and software support. We offer monitoring and maintenance, both remotely and on-site assuring that problems are addressed and fixed before they cause you downtime.
SYSTEMS MANAGEMENT
We use a proactive approach when dealing with business computing. Backups, updates, antivirus and system upgrades are tracked daily with recommendations made and work done based around your budget and timing. This allows you to rest in the knowledge that your critical data and systems are protected 24/7 via remote and on-site upkeep.
HELP DESK
We offer free live telephone support to all of our clients during normal business hours. For questions and problems that cannot be addressed via a phone call, we run an extensive remote support system allowing nearly any problem to be addressed instantly over the internet.
ONSITE SUPPORT
We work tirelessly to prevent the breakdown of your critical IT systems. Through scheduled and as needed support requests we work directly in your office to repair, upgrade, update and maintain your infrastructure.
EMERGENCY RESPONSE
Planning for the worst is never fun but in business it’s often necessary. We understand that emergencies happen and sometimes you need extra support right now. We never take advantage of your company during these times, but rather step up to help you, day or night, at no additional charge.
OUR MISSION
We are an information technology and consulting company dedicated to providing our clients with excellent, cost-effective IT solutions.
Since we started in March 2002, our focus has been on providing solutions that meet our client’s current needs, while laying solid groundwork for their future goals. Technology is a tool, and we believe that IT solutions don’t have to be incomprehensible or outrageously expensive. Nonetheless, the ever-changing tech requirements of the workplace can be complicated and even overwhelming.
We’re here to help shoulder that burden so our clients can get back to doing what it is that they do best.
